Privacy Policy

1. Who We Are

EZY Global provides business setup, company formation, licensing, visa, tax, accounting, trade finance and value-added business support services. Our website address is: https://ezyglobal.ai.

In this Privacy Policy, “EZY Global”, “we”, “our” or “us” refers to EZY Global and its related service team. “You” or “your” refers to website visitors, clients, prospects and users of our services.

2. Information We Collect

We may collect personal and business information when you visit our website, submit a form, contact us, request a consultation or use our services.

Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Nationality or country of residence, where required for service assessment
• Business activity or service requirement
• Documents or information you submit for business setup, licensing, visa, tax, accounting or related services
• Messages, inquiries or consultation details you send to us

Information collected automatically

• IP address
• Browser type and version
• Device type
• Pages visited
• Date and time of visit
• Referral source
• Cookies and similar tracking data

3. How We Use Your Information

We use the information we collect to provide, improve and manage our services. This may include:

• Responding to your inquiries and consultation requests
• Providing business setup, licensing, visa, tax, accounting and support services
• Preparing service proposals, quotations and client onboarding
• Verifying information required for documentation or compliance
• Communicating service updates and next steps
• Improving our website, user experience and service quality
• Maintaining internal records
• Complying with legal, regulatory or administrative requirements
• Preventing fraud, misuse or unauthorized access

4. Legal Basis for Processing

Where applicable, we process your personal information based on one or more of the following grounds:

• Your consent
• Performance of a contract or steps before entering a contract
• Compliance with legal or regulatory obligations
• Legitimate business interests, such as responding to inquiries, improving services and protecting our website

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic and enhance user experience.

Cookies may be used for:

• Website performance and functionality
• Analytics and visitor behavior insights
• Security and fraud prevention
• Remembering user preferences
• Marketing or remarketing, where applicable

You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.

6. Third-Party Services

We may use third-party tools and service providers to operate our website, manage inquiries, communicate with clients, analyze traffic, process documents or support business operations.

These may include:

• Website hosting providers
• Email and communication tools
• Analytics tools
• CRM or lead management systems
• Payment or invoicing providers, if applicable
• Government portals, licensing authorities, banks, consultants or professional service partners where required for your requested service

We only share information with third parties when necessary for service delivery, legal compliance, website operations or business administration.

7. Sharing of Information

We do not sell your personal information. We may share your information in limited circumstances, including:

• With our internal team and authorized representatives
• With service providers who support our website or business operations
• With government authorities, free zones, licensing bodies, banks or professional partners when required for your service
• When required by law, regulation, court order or official request
• To protect our rights, users, business, security or legal interests

8. Data Storage and Security

We take reasonable technical, administrative and organizational measures to protect your information from unauthorized access, loss, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.

9. Data Retention

We retain personal and business information only as long as necessary for the purposes described in this Privacy Policy, including service delivery, legal compliance, accounting, dispute resolution and internal recordkeeping.

The retention period may vary depending on the type of information, service requested and applicable legal or regulatory requirements.

10. International Data Transfers

As EZY Global provides cross-border business support services, your information may be processed or shared across different countries where our team, service providers, authorities or professional partners operate.

Where applicable, we take reasonable steps to ensure that your information is handled securely and in line with this Privacy Policy.

11. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or service-related retention requirements
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request information about how your data is used or shared

To exercise your rights, please contact us using the details below.

12. Marketing Communications

If you provide your contact details, we may contact you about our services, offers, updates or business-related information. You can request to stop receiving marketing communications at any time by contacting us.

13. Links to Other Websites

Our website may contain links to third-party websites, platforms or government portals. We are not responsible for the privacy practices, security or content of those external websites. Please review their privacy policies before submitting any information.

14. Children’s Privacy

Our services are intended for businesses, entrepreneurs and adult users. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or business practices. The updated version will be posted on this page with a revised “Last updated” date.